my stay was quite delightful. the room was updated and clean, making my christmas party all the more enjoyable. it was a pleasant surprise how quiet the hotel was given its location.

the air conditioning didn't work properly.

Here’s the bottom line

This hotel is basic but clean with nice decor and comfortable beds. Security on site is reassuring in a challenging neighborhood, though the surrounding area's issues with homelessness are noticeable. Staff was helpful, but check-in chaos and hidden fees dampened the experience. All in all, it's a mixed bag worth considering for budget travelers.

explore iconic landmarks and parks easily from this hotel

I really enjoyed my stay with a clean room that had plenty of natural light while being just a short walk from beautiful parks and amazing sites like the San Francisco City Hall and Chinatown, perfect for my weekend city strolls.

I stayed at Garrett for two nights and the location felt central, which made it easy to explore various attractions. The staff greeted me with professionalism and were attentive to my needs, making check-in smooth. The room itself was clean and well-maintained. The bed was comfortable, and I appreciated the nice shower. However, I noticed the air conditioning struggled to cool the room effectively, which was a bit uncomfortable during my stay. The presence of homeless individuals nearby was somewhat concerning, especially at night. While I felt safe overall, the vibe of the area felt sketchy after dark. There were no severe incidents, but I’d recommend being vigilant while walking around.

Strongly recommend for a short-term stay

Comfortable bed, pleasant shower, with the added benefit of 24-hour reception and luggage storage making our stay enjoyable and convenient, especially since we were just a short distance from the Civic Center/UN Plaza.

No

The kids loved exploring Union Square, with its vibrant shops and delicious eateries. Our room was cozy and the staff went above and beyond to make us feel welcome, especially when helping us find local spots perfect for families.

In my wife’s opinion, the area felt a bit sketchy at night, making us anxious about walking back late with our girls. Better lighting and a security presence would improve safety for families.

I had a lovely stay with two nights in the Deluxe Double Room, enjoying the super comfy bed and clean bathroom. The pool area was perfect for chilling out, with cozy loungers and a nice view. Just a heads up, the breakfast pastries weren't the best, but it didn't ruin my overall experience! 😊

Had a great experience! The room was extremely clean and comfortable. The breakfast muffins were delicious. The hotel even offered complimentary coffee in the room.

I enjoyed my stay, especially the clean and updated room which exudes a quirky charm. The neighborhood had its sketchy moments. The peaceful atmosphere was a welcome contrast amidst the city's hustle. I appreciated the friendly staff and their attentiveness too.

The risotto at AQ was a true standout, bursting with flavors that had me dreaming of second helpings. Honey Bistro’s brunch was a tasty treasure as well. The hotel staff radiated good vibes, making my stay all the more enjoyable.

We switched rooms thrice due to a mouse, dampness, and a broken shower. The hotel area had its share of issues too—after dark, the vibes turned a bit sketchy.

My stay at Garrett was quite positive. The staff was professional and attentive, efficiently addressing all my requests. The room was clean and well-maintained, providing a comfortable environment for my work needs. Additionally, the location was central, making it easy to access various business venues in the city.

A Mixed Experience with Some Upsides

I stayed for one night and found the location quite convenient, close to several attractions. However, noise from neighboring rooms was distracting, especially late at night. On a positive note, the cozy ambiance of the lobby was refreshing and perfect for a quick coffee. Be prepared for extra charges.